我們提供 30 天退貨政策，您在收到商品後 30 天內可提出退貨申請。
退貨商品需保持收到時的狀態，未使用，並保留原包裝。同時需提供收據或購買憑證。
如要開始退貨流程，請聯絡我們：support@littlenehemiah.com。
若退貨申請被接受，我們將提供寄回商品的具體指示。未經申請直接寄回的商品將不被接受。
如有任何退貨問題，隨時聯絡 support@littlenehemiah.com。
損壞與問題
請在收到訂單後立即檢查商品，如發現商品有缺陷、損壞或收到錯誤商品，請立即聯絡我們，以便我們評估問題並妥善處理。
退款
我們在收到並檢查您的退貨後，會通知您是否批准退款。如批准，退款將自動返還至您原支付方式，處理時間為 10 個工作日內。請注意，銀行或信用卡公司可能需要一些時間完成退款入帳。
若退貨批准後超過 15 個工作日仍未收到退款，請聯絡我們：support@littlenehemiah.com。
Worry-Free Customer Service
We’re here to help—before, during, and after your purchase. If you have questions about your order, parts, or anything else, our support team is just a message away. We respond quickly and do our best to make things right, every time.
-
Most orders arrive within 2–6 business days after shipping, depending on your location. You’ll receive tracking information once your order is on the way.
-
Yes. If there’s an issue with your order, please contact us and we’ll do our best to make it right. For full details, please see our return policy.
-
Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy. -
If anything isn’t right, please contact our support team and we’ll help make it right — whether it’s a missing piece, damage, building issue, or anything else. Every set includes one free replacement parts request, and you can visit our Help Center for more details.
-
You can reach us through live chat, our Help Center request form, or by emailing support@littlenehemiah.com. We’ll be happy to help with your order, building questions, or replacement parts.